CheckWebsiteNow

Address lookup (DNS) errors

DNS_PROBE_FINISHED_NO_INTERNET

Your device has no working internet connection.

Quick answer

Chrome tried to look up the website name and found that your device is not connected to the internet. The website itself is probably fine.

When to wait: If your provider has an outage, waiting is the only option; their status page may say more.

If you are visiting the website

  1. Check your connection Make sure Wi-Fi is on and connected, or the cable is plugged in, and that Airplane mode is off.
    Windows
    Click the network icon at the right end of the taskbar. Check that Wi-Fi is on and shows Connected, and that Airplane mode is off.
    macOS
    Click the Wi-Fi icon in the menu bar and check that you are joined to your network.
    Android
    Swipe down from the top of the screen. Check that Wi-Fi or Mobile data is on and Airplane mode is off.
    iPhone and iPad (iOS)
    Open Control Center. Check that Wi-Fi or Cellular is on and Airplane Mode is off.
  2. Try another website or app If no websites load and apps cannot connect either, the problem is your connection, not this site.
  3. Look for a Wi-Fi sign-in page Hotel, train and café networks often need you to accept terms first. Open any simple website; if a sign-in page appears, complete it and try again.
  4. Restart your router Turn your router off, wait about 30 seconds and turn it on again. This renews your connection and its address lookup.
  5. Renew your device's connection This asks the router for fresh network settings without changing anything permanent.
    Windows
    Open Command Prompt and run ipconfig /release, then ipconfig /renew, then ipconfig /flushdns.
    macOS
    Turn Wi-Fi off and on again in the menu bar, or restart the Mac.
    Android
    Turn Airplane mode on, wait ten seconds and turn it off again.
    iPhone and iPad (iOS)
    Turn Airplane Mode on in Control Center, wait ten seconds and turn it off again.
  6. Reset network settings (last resort) Only do this if nothing else works and other devices on the same network are online. It removes saved network settings, so keep your Wi-Fi password at hand.
    Windows
    Start > Settings > Network & internet > Advanced network settings > Network reset. The PC restarts and reinstalls its network adapters; VPN software may need to be set up again.
    Android
    Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. Saved Wi-Fi passwords and Bluetooth pairings are deleted.
    iPhone and iPad (iOS)
    Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Wi-Fi passwords and VPN settings are removed.

Is it the website or me?

This one is almost always on your side. Chrome's DNS probe (a quick test of your lookup service) found no working internet connection. If other websites and apps also fail, the website you wanted is not the cause.

How it differs from ERR_INTERNET_DISCONNECTED

ERR_INTERNET_DISCONNECTED means your device knows it has no network at all. DNS_PROBE_FINISHED_NO_INTERNET can show up while Wi-Fi still looks connected, because the link to your router works but nothing gets further. So check the router and your provider, not only the Wi-Fi switch.

When your provider is down

If every device at home is offline, restart the router once and wait a few minutes. Then check your provider's status page or app over mobile data. Restarting the router again and again will not fix an outage on the provider's side.

Common questions

Wi-Fi shows connected, so why does Chrome say no internet?

Your device can be connected to the router while the router itself has no internet. Restart the router and check whether other devices can browse.

Should I change my DNS server for this error?

Usually not. This error means the connection itself is missing, so a different DNS server cannot be reached either. Fix the connection first.

Will resetting network settings delete my data?

It does not delete files or photos. It removes saved Wi-Fi networks and passwords, and on phones also VPN and Bluetooth settings. Keep your Wi-Fi password ready before you reset.

Can a firewall or antivirus cause this?

Sometimes security software blocks a browser's network access. Pause it briefly to test, then turn it back on straight away. If that helps, allow your browser in its settings instead of leaving protection off.

Likely causes

  • Common Wi-Fi or cable is disconnected. (Your side)
  • Sometimes Your router or internet provider has a problem. (Your side)

Is the website down? Check it now

One measurement point. Results explain what we saw, not a worldwide verdict.

Sources

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