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Live status check

Is Xbox down right now?

We check xbox.com from one measurement point when you open this page. This shows what we saw, not a worldwide verdict.

A fresh check of xbox.com runs in your browser. If no result appears, run the check on the start page.

Our last check

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About Xbox problems

Xbox problems can affect sign-in, online multiplayer, the Store, Game Pass or cloud gaming. Xbox sign-in uses your Microsoft account, so account and network problems can look like an Xbox outage. The Xbox status page on support.xbox.com lists known problems by service.

Official information

Xbox official status page (verified )

Our check and Xbox's own status page can disagree. We test from one location and read only the homepage response. The provider reports what it knows about its own systems, such as sign-in, apps or single regions. A site can answer our check while one feature is broken, and a regional problem can affect one location but not another.

Xbox help pages

How this check works

  • One measurement location (single-self-hosted-probe), not a worldwide test.
  • We read only the response headers of the HTTPS homepage; page content and features are not tested.
  • We follow at most 5 HTTPS redirects and check every new address again.
  • The whole check stops after 10 seconds.
  • Results are reused for 60 seconds; this page refreshes its saved check at most every 10 minutes.

Full method and limits

Typical Xbox problems

An editorial list of typical problems, not based on live user reports.

  • Cannot sign in to Xbox When Xbox sign-in fails, check the Xbox status page first, since account and sign-in services are listed there separately. Guide: 503 Service Unavailable
  • Sign-in loop on the website If the Microsoft account sign-in on xbox.com keeps reloading, clear cookies for xbox.com, live.com and microsoft.com only. Guide: ERR_TOO_MANY_REDIRECTS
  • Multiplayer does not connect If Xbox online games time out, use the console's network test to check the NAT type and router settings. Guide: ERR_CONNECTION_TIMED_OUT
  • Cloud gaming stutters Xbox Cloud Gaming needs a steady connection, so a change or drop in the network shows up quickly as lag or a disconnected stream. Guide: ERR_NETWORK_CHANGED
  • Game Pass or Store purchases fail If a Game Pass or Store purchase fails, check the payment method and subscription status in your Microsoft account.

General fixes: Gaming

  1. Check the game and the platform Online play can depend on the game's own servers and on the platform, such as PlayStation Network, Xbox or Steam. Check both where a status page exists.
  2. Restart the console and router Turn the console or PC and the router off, wait briefly and turn them on again. This renews the network connection.
  3. Run the network test Consoles and launchers have a built-in connection test that shows your NAT type. A strict NAT can block multiplayer even when the internet works.
  4. Let updates finish Games and launchers can require an update before you can sign in. Let downloads and patches finish before you try to play.

Check another website

One measurement point. Results explain what we saw, not a worldwide verdict.