CheckWebsiteNow

Live status check

Is PlayStation Network down right now?

We check playstation.com from one measurement point when you open this page. This shows what we saw, not a worldwide verdict.

A fresh check of playstation.com runs in your browser. If no result appears, run the check on the start page.

Our last check

Not checked yet — a fresh check starts when you open this page.

About PlayStation Network problems

PlayStation Network problems can affect sign-in, online multiplayer, the PlayStation Store or downloads, while playstation.com itself still loads. Connection problems can also come from the home network, such as router settings or NAT type, rather than from PSN. Sony's PlayStation Service Status page shows known problems by service, with a separate page for each country.

Official information

PlayStation Network official status page (verified )

Our check and PlayStation Network's own status page can disagree. We test from one location and read only the homepage response. The provider reports what it knows about its own systems, such as sign-in, apps or single regions. A site can answer our check while one feature is broken, and a regional problem can affect one location but not another.

PlayStation Network help pages

How this check works

  • One measurement location (single-self-hosted-probe), not a worldwide test.
  • We read only the response headers of the HTTPS homepage; page content and features are not tested.
  • We follow at most 5 HTTPS redirects and check every new address again.
  • The whole check stops after 10 seconds.
  • Results are reused for 60 seconds; this page refreshes its saved check at most every 10 minutes.

Full method and limits

Typical PlayStation Network problems

An editorial list of typical problems, not based on live user reports.

  • Cannot sign in to PSN When PSN sign-in fails on your console, check status.playstation.com first, since it lists account services for your country. Guide: 503 Service Unavailable
  • Online multiplayer does not connect If online games time out on PlayStation, run the console's connection test to check the NAT type and whether the router allows the connection. Guide: ERR_CONNECTION_TIMED_OUT
  • Store does not load in the browser If the PlayStation Store website keeps resetting on one network, test another network and a private browser window. Guide: ERR_CONNECTION_RESET
  • Sign-in loop on the website If signing in on playstation.com keeps returning to the login page, clear cookies for playstation.com and sonyentertainmentnetwork.com only. Guide: ERR_TOO_MANY_REDIRECTS
  • Downloads stop or are slow PlayStation downloads in rest mode need Stay Connected to the Internet turned on, so check the rest mode features in the power saving settings.

General fixes: Gaming

  1. Check the game and the platform Online play can depend on the game's own servers and on the platform, such as PlayStation Network, Xbox or Steam. Check both where a status page exists.
  2. Restart the console and router Turn the console or PC and the router off, wait briefly and turn them on again. This renews the network connection.
  3. Run the network test Consoles and launchers have a built-in connection test that shows your NAT type. A strict NAT can block multiplayer even when the internet works.
  4. Let updates finish Games and launchers can require an update before you can sign in. Let downloads and patches finish before you try to play.

Check another website

One measurement point. Results explain what we saw, not a worldwide verdict.