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Live status check

Is PayPal down right now?

We check paypal.com from one measurement point when you open this page. This shows what we saw, not a worldwide verdict.

A fresh check of paypal.com runs in your browser. If no result appears, run the check on the start page.

Our last check

Not checked yet — a fresh check starts when you open this page.

About PayPal problems

PayPal problems can affect sign-in, security checks or a payment that is declined at a shop's checkout. Check the PayPal status page first, then open paypal.com directly rather than through a link and look for notices in your account. A failed checkout on a shop can also come from the shop's own PayPal integration rather than from PayPal.

Official information

PayPal official status page (verified )

Our check and PayPal's own status page can disagree. We test from one location and read only the homepage response. The provider reports what it knows about its own systems, such as sign-in, apps or single regions. A site can answer our check while one feature is broken, and a regional problem can affect one location but not another.

PayPal help pages

How this check works

  • One measurement location (single-self-hosted-probe), not a worldwide test.
  • We read only the response headers of the HTTPS homepage; page content and features are not tested.
  • We follow at most 5 HTTPS redirects and check every new address again.
  • The whole check stops after 10 seconds.
  • Results are reused for 60 seconds; this page refreshes its saved check at most every 10 minutes.

Full method and limits

Typical PayPal problems

An editorial list of typical problems, not based on live user reports.

  • Sign-in keeps looping When PayPal keeps returning you to the login page, removing the cookies for paypal.com and signing in again can clear the loop. Guide: ERR_TOO_MANY_REDIRECTS
  • PayPal window does not open at checkout PayPal checkout can open in a pop-up window, so pop-up blockers or content-blocking extensions can stop it from appearing. Guide: ERR_BLOCKED_BY_CLIENT
  • Payments are declined A declined PayPal payment can come from the funding source, a limit or a security review on the account, so check the notices in your PayPal account and with your bank.
  • Developer API requests are rejected PayPal REST API calls answer 401 when the access token is missing or expired, so request a fresh OAuth token with the correct client credentials. Guide: 401 Unauthorized
  • Server error during payment A PayPal page that shows a server error while your connection is fine points to PayPal's side, so check the status page and wait instead of paying twice. Guide: 503 Service Unavailable

General fixes: Payments

  1. Open the site directly Type the payment service's address yourself instead of following a link in an email or message. This avoids fake sign-in pages.
  2. Read your account notices Limits, security reviews and declined payments are explained in your account notifications. Read them before you contact the shop.
  3. Check activity before paying again If a payment page shows an error, look at your account activity first. A payment can go through even when the page fails.
  4. Developers: read the error code API errors name the problem, such as an invalid key or too many requests. Check the request log in the provider's dashboard before you retry.

Check another website

One measurement point. Results explain what we saw, not a worldwide verdict.