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Live status check

Is Dropbox down right now?

We check dropbox.com from one measurement point when you open this page. This shows what we saw, not a worldwide verdict.

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Our last check

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About Dropbox problems

Dropbox problems can include files that stop syncing, uploads that stall or shared links that do not open. Check the Dropbox status page first, then look at the sync status in the Dropbox desktop app to see whether one file or everything is stuck. A full Dropbox storage quota also stops syncing even when the service itself works.

Official information

Dropbox official status page (verified )

Our check and Dropbox's own status page can disagree. We test from one location and read only the homepage response. The provider reports what it knows about its own systems, such as sign-in, apps or single regions. A site can answer our check while one feature is broken, and a regional problem can affect one location but not another.

Dropbox help pages

How this check works

  • One measurement location (single-self-hosted-probe), not a worldwide test.
  • We read only the response headers of the HTTPS homepage; page content and features are not tested.
  • We follow at most 5 HTTPS redirects and check every new address again.
  • The whole check stops after 10 seconds.
  • Results are reused for 60 seconds; this page refreshes its saved check at most every 10 minutes.

Full method and limits

Typical Dropbox problems

An editorial list of typical problems, not based on live user reports.

  • Files stop syncing If the Dropbox desktop app keeps showing syncing without progress, a firewall, proxy or security program may be blocking its connection, so test on another network. Guide: ERR_CONNECTION_TIMED_OUT
  • Uploads stall or fail Large uploads to Dropbox in a browser can break when the device switches between Wi-Fi and mobile data, so stay on one stable connection or use the desktop app. Guide: ERR_NETWORK_CHANGED
  • Shared link shows not found A Dropbox shared link that leads to a not-found page may have been deleted, renamed or disabled by its owner, so ask them for a new link. Guide: 404 Not Found
  • Shared folder asks for access If Dropbox says you do not have access, the link may be limited to invited people or a team, so sign in with the invited email address or ask the owner. Guide: 403 Forbidden
  • Sign-in keeps looping A Dropbox sign-in that returns to the same page repeatedly can be caused by stale cookies, so remove the cookies for dropbox.com and try again. Guide: ERR_TOO_MANY_REDIRECTS

General fixes: Cloud and hosting

  1. Read the logs first Cloud dashboards keep logs for each deploy, function or sync. The first error in the log is a good place to start looking for the cause.
  2. Verify the DNS records If a custom domain fails, compare its DNS records with the values the provider shows. DNS changes can take time to reach every network.
  3. Check storage and quotas A full storage plan or a used-up quota stops syncs, uploads and deploys even when the service itself works.
  4. Separate one site from the provider If a single website shows an error page from its hosting or CDN provider, the cause can be that website's own server rather than a problem with the provider for everyone.

Check another website

One measurement point. Results explain what we saw, not a worldwide verdict.