Redirect problems

Unsupported redirect type

The website answered with a 3xx code that is not a normal redirect.

Quick answer

We follow the standard redirects 301, 302, 303, 307 and 308. This site used a different 3xx code, so it gave no clear next step for us. Your browser may also show the page without moving on.

When to wait: Waiting will not change the response type.

If you are visiting the website

  1. Compare in your own browser Open the website yourself. Our check comes from one measuring point and may see something different from you.
  2. Tell the website owner If the problem stays, contact the website through another channel (email or social media) and tell them the exact error and time.

If you run the website

  1. Use a standard redirect Use 301 or 308 for permanent moves and 302 or 307 for temporary ones.
  2. Check caching rules Make sure "not modified" answers only go to requests that asked for them.

Likely causes

  • Sometimes The server uses a rare or non-standard 3xx code. (Website side)
  • Rare A cached answer such as 304 was sent to a request that did not ask for it. (Website side)

Is the website down? Check it now

One measurement point. Results explain what we saw, not a worldwide verdict.

Sources

Last reviewed: