CheckWebsiteNow

Redirect problems

Redirect loop detected

The website keeps sending visitors around in a circle.

Quick answer

A redirect loop happens when address A sends you to B, and B sends you back to A. Browsers and our check stop after noticing the circle. The page can never load until the owner fixes the redirect rules.

When to wait: Waiting will not fix a loop; it needs a change by the website owner.

If you are visiting the website

  1. Clear this site's cookies only Delete the cookies and saved data for this one website, not for all websites. Your other logins stay intact.
  2. Try a private window Open the site in a private (incognito) window. If it works there, an extension or saved site data may be the cause.

If you run the website

  1. Map every redirect rule Collect rules from your server, app, plugins and CDN. Look for two rules that point at each other.
  2. Check HTTPS settings at your CDN If you use Cloudflare, a "Flexible" encryption mode combined with an HTTPS redirect on your server is a known cause of loops.

Likely causes

  • Common Two settings both force a redirect, for example the server and a CDN disagreeing about HTTP and HTTPS. (Website side)
  • Sometimes A plugin or rule redirects between the www and non-www address in both directions. (Website side)
  • Rare An old cookie makes the site send you back to a login page again and again. (Your side)

What to avoid

  • Do not delete all your browser data; clearing this one site is enough.

Is the website down? Check it now

One measurement point. Results explain what we saw, not a worldwide verdict.

Sources

Last reviewed: